Key Holding

Key holder attendance

Do you currently have a safe procedure for your attending key-holders? Who else is aware your key holder has responded to your alarm Who will check on them to make sure they are safe?

They could Possibly face being compromised or worse still compromised and alone. Your key-holder and premises would then be at risk.

Our Key-holding explained

Once we receive notification of activation from either your central station or a dialler system the guards usually a NASDU LICENSED k9 unit will attend your premise. On arrival, they will contact our smart task NFC to record the response time. Once he has carried out a full external check he will access your NFC barcode information to obtain the key number to extract from the vehicle safe, this will record the request for your key information, when he extracts the keys the guard will need to contact your NFC on the key bundle this will log the time date and location your keys were extracted and save it to your personal file.

If a breach has taken place the police/Key-holder will be contacted, if it is appropriate a full k9 search will be undertaken. Once your premises have been secured a digital incident report will be completed by the attending guard that will upload to your file and you will be emailed a copy. Likewise, if you were contracted for mobile patrols these would also show on your personal file.

key holding

Our Key-holder escort service explained

Once we receive a call from your alarm central station as an escort only, we will attend the premises again contacting your smart tag, carry out a full premises check with the dogs and await the arrival of your nominated key-holder. Once we are happy the alarm fault/breach has been resolved and the key-holder is safely on their way, we will complete a report and upload to your file and email you a copy. If a breach has taken place, we would request that the key-holder remains outside until either the police or our NASDU trained k9 unit has cleared the premise for entry.

Please visit our performance monitoring page for more information on our key usage tracking.

From as little as £30.00 a month, you can take advantage of our key holding service, which includes many benefits:

  • Fast response
  • Full alarm resets
  • Comprehensive digital report supplied the next day
  • Re-securing of your premises
  • Patrols for the rest of the night on request
  • Key holder escort service
  • 24/7 availability
  • Key usage recorded digitally

For more information, get in touch with our team today on 0116 2464 952 or complete our short online contact form.

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